Contact | VIDA FX

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Panic

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Contact the team

Hiya!

We love hearing from friends, so if you ever want to give us some feedback, send us some snaps or just say "hey!" then drop us an email (hello@vidafx.co.uk) and we'll get back to you as soon as we have something witty to say in reply (we do our best to reply within 2 working days).

If you're having some problems or have a question then simply call our customer services team on 01753 778649. Calls are charged at your standard network rate. Lines are open from 9am to 8pm Monday to Friday and 9am to 5pm on a Saturday and closed on a Sunday (We are closed all U.K bank holidays). If you want to contact us by post our address is - Customer Correspondence: Card Services, PO Box 67528, London EC2P 2HU

For lost or stolen cards call 0800 0835284 if calling from the UK or +44(0)1159 577420 if calling from outside the UK (Open 24 hours, 7 days a week). Also see our Panic Button (on the top right of the page) for some more information.

And if you're interested in hearing more from us then like us on facebook, follow us on twitter (@VIDA_FX) and sign up to our monthly newsletter at the top of the page.

MasterCard is a registered trademark of MasterCard International Incorporated. The Card is issued by Wirecard Card Solutions Ltd (“WDCS”) pursuant to licence by MasterCard International Inc. WDCS is authorised by the Financial Conduct Authority to conduct electronic money service activities under the Electronic Money Regulations 2011 (Ref: 900051)